1.1. The Personal Data Processing Policy (hereinafter referred to as the Policy) applies to all personal data that Individual entrepreneur Ivashkova Maria Valeryevna (hereinafter referred to as the Operator) receives from any capable individuals (hereinafter referred to as Users) using the site: dr-ivashkov.com (hereinafter referred to as the Site) and its individual services for the purpose of purchasing Goods and/or using the Services offered on the Site.
1.2. This Personal Data Processing Policy:
1.2.1. Defines the purposes, legal grounds, procedure and scope of the processed personal data of Users;
1.2.2. Contains information about the implemented requirements for the protection of processed personal data;
1.2.3. Defines the procedure for interaction with personal data subjects when receiving requests from them and providing answers to them.
1.3. The text of the Policy is available to Users on the Internet at: dr-ivashkov.com/personal-data/. Use of the Site (its individual services (hereinafter referred to as the Services)) This means the User’s unconditional consent to this Policy and the terms of processing of his personal information specified therein; in case of disagreement with these terms, the User must immediately stop any use of the Site and its individual services to receive services.
1.4. In Politics, the terms are used in the following meanings:
Personal data is any information related directly or indirectly to a specific or identifiable individual (subject of personal data).
The operator of personal data (Operator) is an individual entrepreneur Ivashkova Maria Valeryevna (TIN 773468307962, OGRNIP 322774600516887),registration address: Moscow.
Personal data processing is any action or set of actions performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Automated processing of personal data is the processing of personal data using computer technology.
Dissemination of personal data – actions aimed at disclosing personal data to an indefinite circle of persons.
Provision of personal data – actions aimed at disclosing personal data to a certain person or a certain circle of persons.
Blocking of personal data is the temporary termination of the processing of personal data (except in cases where processing is necessary to clarify personal data).
Use of personal data – actions (operations) with personal data performed by the Operator for the purpose of making decisions or performing other actions that generate legal consequences with respect to the subject of personal data or other persons or in any other way affecting the rights and freedoms of the subject of personal data or other persons.
Depersonalization of personal data – actions as a result of which it becomes impossible to determine the identity of personal data to a specific personal data subject without using additional information;
Destruction of personal data – actions as a result of which it becomes impossible to restore the content of personal data in the personal data information system and (or) as a result of which the material carriers of personal data are destroyed.
The personal data information system is a set of personal data contained in databases and information technologies and technical means that ensure their processing.
Website – a set of Internet pages containing text information, images, audio, video materials, and other protected results of intellectual activity and means of individualization of the Operator owned by him, access to which on the Internet is provided at the network address: dr-ivashkov.com
Cookies are data that are automatically transmitted to the Operator during the use of the Site using software installed on the User’s device, including IP address, geographical location, information about the browser and the type of operating system of the User’s device, technical characteristics of the equipment and software used by the User, date and time of access to the Site.
Services/service — information and consulting services for providing explanations and recommendations to the user in the treatment of oncological diseases, as well as in the field of reconstructive and plastic surgery remotely in the form of online consultations. The content, target audience, prices for online consultations and other necessary information about the Services are posted by the Administration on the Website at the network address: dr-ivashkov.com/.
Product – items presented in the online store on the Website at the network address: dr-ivashkov.com/shop/, and intended for sale to Customers.
2.1. The processing of the User’s personal data is carried out on the following legal grounds:
− The Constitution of the Russian Federation;
− The Civil Code of the Russian Federation;
− Local legal acts of the Operator posted on the website: dr-ivashkov.com;
− Public offers and other contracts and agreements concluded between the operator and the User;
− Consent of an individual to the processing of personal data;
− Federal Law “On Advertising” dated 03/13.2006 No. 38-FZ; Federal Law “On Accounting” dated 12/06/2011 No. 402-FZ.
2.2. The Operator collects and stores only the personal information that is necessary for the provision of services, use of the Site and execution of agreements and contracts between the Operator and the User, except in cases where the legislation provides for the mandatory storage of personal information for a period specified by law.
2.3. In order to achieve the processing objectives provided for in this Policy, the Operator processes the following categories of personal data of Users:
2.3.1. Information that each User provides when applying for the use of Services and/or when placing an Order for the purchase of Goods on the Site:
last name, first name and patronymic;
email address;
mobile phone number;
bank details (this type of personal data is processed when considering a claim for a refund, payment of winnings to the User in contests, promotions, etc., if such are provided during the sale of Goods and/or during the use of Services offered for purchase on the Site, etc.);
taxpayer identification number;
nicknames in the User’s social networks (used to post User reviews of Products and/or Services offered for purchase on the Site);
other information is at the discretion of the User.
2.4. The Operator processes the personal data of Users exclusively for the following purposes:
2.4.1. Purchase of Goods and/ or use of Services offered on the Site, providing the User with the opportunity to fully use the Site’s services.
2.4.2. Identification of the User who placed an order for the purchase of Goods and/or submitted an application for the use of Services on the Site to provide appropriate access to the User.
2.4.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of Services and the purchase of Goods, processing requests and requests from the User, advising the User on Goods and Services.
2.4.4. Fulfillment by the Operator of obligations to the User under contracts, agreements concluded with the User (in particular, Public Offers and other agreements executed by the Operator and the User). Fulfillment of obligations, in particular, includes informing about the date and time of opening access to Services and Goods (including, but not limited to, by sending SMS messages, calls, using messengers, sending notifications to the email address provided by the User).
2.4.5. Confirmation of the accuracy and completeness of the personal data provided by the User.
2.4.6. Placement on the Operator’s Website, in official groups of social networks and other communities of the Operator on the Internet, other advertising and information sources, for purposes not related to the identification of the User:
– video, photo, text materials obtained in the process of purchasing Goods and rendering Services;
– User reviews of Services and Products.
2.4.7. The directions of the newsletter of a news and advertising nature about new information products/Services and special offers within the limits permitted by the legislation of the Russian Federation.
2.4.8. Providing the User with effective customer and technical support in case of problems related to the use of the Site, the purchase of Goods and the use of Services.
2.4.9. Improving the quality of User service and upgrading the Operator’s Website by processing User requests and requests.
2.4.10. Conducting statistical and other research based on depersonalized information provided by the User.
3.1. The Operator does not verify the personal data provided by the User. In this regard, the Operator assumes that when providing personal data on the Site, the User:
3.1.1. Is a legally capable individual. In case of incapacity of the person using the Site, consent to the processing of personal data is provided by the legal representative of the User, who has read and accepted the terms of personal data processing specified in this Policy;
3.1.2. Indicates reliable information about himself or about the incapacitated person provided (clause 3.1.1.) in the amounts necessary to use the Site. The user independently maintains the provided personal data up to date. The Operator is not responsible for the consequences of the User providing false or insufficient information about himself.
3.1.3. Realizes that the information on the Site posted by the User about himself may become available to other Users of the Site, may be copied and distributed by such Users in the cases and under the conditions specified in clause 4.7. of the Policy
3.2. The User accepts the terms of the Policy and gives the Operator informed and informed consent to the processing of his personal data on the terms stipulated by the Policy and the Law:
3.2.1. When filling out an application for the use of Services and / or placing an Order for the purchase of Goods – for personal data that the User provides to the Operator when filling out the appropriate forms on the Site. The User is considered to have given consent to the processing of his personal data entered in the fields of the forms at the time of clicking the buttons confirming the sending of the relevant request (the buttons are named in accordance with the terms of public offers for the use of Services and the purchase of Goods) and (or) filling in the fields in a special window (check-box) for the User to consent to the information, an advertising newsletter.
3.2.2. With regard to categories of personal data for the processing of which the law provides for written consent to their processing (photos and video images of the User), in writing, that is, in a special way confirming the signing of consent, is the subsequent payment for Goods and/or Services, in which the User is identified by the bank or payment agent through an electronic signature.
3.2.3. For any use of the Site — or personal data that is automatically transmitted to the Operator during the use of the Site using software installed on the User’s device, including cookies. The User is considered to have given consent to the processing of personal data specified in this paragraph at the time of the start of using the Site.
3.2.4. The User’s consent to the processing of his personal data by the Operator is valid from the date of granting consent to their processing (clause 3.2 of the Policy), and for the period necessary to achieve the purposes of personal data processing.
4.1. The processing of the User’s personal data is carried out by the Operator using databases on the territory of the Russian Federation. The Site stores Users’ personal information in accordance with the internal regulations of specific services.
4.2. Personal data is processed using automated systems, except in cases where non-automated processing of personal data is necessary in connection with compliance with legal requirements.
4.3. The processing of the User’s personal data includes the following actions by the Operator: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction.
4.4. The User’s personal data is collected in the cases specified in clause 4.2 of the Policy.
4.5. The storage of personal data of Users is carried out on electronic media. When processing personal data in order to fulfill obligations under agreements with the User, the Operator can extract personal data and store it on tangible media. The storage of such personal data is carried out during the period established by the legislation of the Russian Federation on archival business.
Personal data is stored (depending on which event comes first):
− until their destruction by the Operator — in case of receipt from the User of a revocation of consent to the processing of personal data, the User’s request for the destruction of personal data or permission from state bodies in the field of personal data protection in case the Operator establishes the fact of misuse of the User’s personal data by third parties;
− until the expiration of the consent to the processing of personal data.
4.6. With respect to the User’s personal information, its confidentiality is maintained, except in cases where the User voluntarily provides information about himself for general access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his personal information becomes publicly available.
4.7. The distribution of personal data may be carried out by the Operator only in the following cases:
4.7.1. When processing personal data in order to display the User profile for other Users of the Site to maintain communication, including when providing services remotely. In this case, the User’s personal data may be available to Users registered on the Site.
4.7.2. In order to post reviews about the services provided by the Operator, left by Users, in various sources of information (with the consent of the User).
4.8. The Operator has the right to transfer the User’s personal information to third parties in the following cases:
4.8.1. The User has agreed to such actions.
4.8.2. The transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User.
4.8.3. The transfer is provided for by Russian or other applicable legislation within the framework of the procedure established by law.
4.8.4. In case of sale of the Site, all obligations to comply with the terms of this Policy in relation to the personal information received by the acquirer pass to the acquirer.
4.9. In case of loss or disclosure of personal data, the Operator informs the User about the loss or disclosure of personal data.
4.10. The Operator takes necessary and sufficient legal, organizational and technical measures to protect the information provided by Users from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions with it by third parties.
4.11. The Operator, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
5.1. The user is obliged to:
5.1.1. Provide information about personal data necessary to use the Site.
5.1.2. Update and supplement the information provided about personal data in case of changes to this information.
5.2. The Site Operator is obliged to:
5.2.1. Use the information received exclusively for the purposes specified in this Privacy Policy.
5.2.2. To ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish or disclose in other possible ways the transferred personal data of the User, except as provided for in this Privacy Policy.
5.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
5.2.4. To block personal data related to the relevant User from the moment of the User’s request or request, or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification in case of identification of false personal data or illegal actions.
6.1. The Site Operator, who has not fulfilled its obligations, is responsible for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation.
6.2. In case of loss or disclosure of confidential information, the Operator is not responsible if this confidential information:
6.2.1. Became public domain before its loss or disclosure.
6.2.2. It was received from a third party before it was received by the Site Operator.
6.2.3. It was disclosed with the User’s consent.
7.1. Before filing a lawsuit on disputes arising from the relationship between the Site User and the Operator, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
7.2. The recipient of the claim shall, within 30 (thirty) calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the claim review.
7.3. If an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.
7.4. The current legislation of the Russian Federation applies to this Policy and the relationship between the User and the Site Operator.
8.1. The Site Operator has the right to make changes to this Personal Data Processing Policy without the User’s consent. The User is obliged to familiarize himself with the text of the Personal Data Processing Policy every time he uses the Site.
8.2. The new version of the Personal Data Processing Policy comes into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Personal Data Processing Policy. Continued use of the site or its services after the publication of a new version of the Policy means acceptance of the terms of the Policy and its terms by the user. In case of disagreement with the terms of the Policy, the User must immediately stop using the Site and its services.
8.3. All suggestions or questions regarding this Policy should be reported to the specified contacts located on the Website or by e-mail: info@dr-ivashkov.com.
oncologist | lymphologist | reconstructive surgeon
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